Non-Clinical Careers at Lifespan

Medical Staff Services Manager Job

Job Number: RIH14030

Job Title: Medical Staff Services Manager

Department: Medical Staff Services - 1014113

Facility: Rhode Island Hospital

Location: Providence, RI

Bachelor’s degree or equivalent job experience required.

Certification by the National Association of Medical Staff Services (CPCS and/or CPMSM) strongly preferred, or must attain certification within 1 year of eligibility to sit for certification exam.


Minimum of 3 years’ relevant experience in a multi-entity medical staff services/credentialing environment, or 5 years of related experience in a medical environment. Successful experience demonstrating the use of interpersonal skills necessary to communicate and gather information from all levels of personnel and the ability to handle highly confidential data in a secure and trustworthy manner. Analytical and organizational skills to effectively develop and maintain centralized credentialing systems and provider databases. Previous multi – entity system and supervisory experience preferred. Computer literacy with working knowledge of spreadsheets, databases, and complex report writing and executing. Analytical and organizational skills to effectively develop and maintain credentialing systems and database. Current knowledge of Joint Commission requirements, state regulations and credentialing processes. Continuing education in federal and regulatory education related to medical staff services as required.

The Manager, Medical Staff Services reports to the Director of Physician Affairs. In collaboration with the Director and the leadership of the medical staff at RIH and TMH Hospitals, develops, organizes, and manages the provision of medical staff services. Identifies and resolves system and individual issues. Develops, monitors, and provide reports for the Staff Association financial accounts. Closely collaborates with the Medical Staff Credentialing Manager and Medical Staff Information Systems Manager to ensure departmental processes are efficient and effective.