Administrative & Clerical Careers at Lifespan

Patient Service Representative Job

Job Number: LPG18967

Job Title: Patient Service Representative -Newport Women's Health

Department: OBGYN - 8053553

Facility: Lifespan Physician Group, Inc. - Newport

Location: Newport, RI


The Patient Service Representative reports to the Practice Manager. Oversees and verifies the financial processes associated with patient services provided in the Practice, greets patients, performs registration check-in functions, answers phones, schedules patient appointments, obtains referrals and authorizations, processes forms, and performs discharge process.

BASIC KNOWLEDGE:

Knowledge normally acquired through completion of two year Medical Office Management/Medical Secretary program, or equivalent experience in a physician’s medical office practice.

Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process.

EXPERIENCE:

Two years’ experience in a physician’s medical office practice. Proficient in English language and computer appointment scheduling skills; Caretracker experience preferred. Familiarity with Ob Gyn medical office procedures and medical terminology. Excellent interpersonal and communication skills.