Case Management & Social Work Careers at Lifespan

Case Manager - Emergency Department Job

Job Number: TMH18676

Job Title: Emergency Room Case Manager

Department: Case Management - 1102283

Facility: The Miriam Hospital

Location: Providence, RI

Reports to the Director Care Management or designee. Provides coordinated care support to Physician leadership and Clinical Manager(s) of respective services. Makes daily rounds and collaborates with the clinical healthcare team across the patient care continuum to include pre-admission and post hospital discharge. Participates in the oversight of the progress of a specific patient population. Collects data and facilitates clinical quality improvement (CQI) teams to enhance the quality and cost effectiveness of patient care and prevent readmissions.


Bachelor’ degree in Nursing with current license to practice as a Registered Nurse in the State of Rhode Island. Master’s degree preferred.

Center Case Management (CCM) ® board certification or Accredited Case Manager (ACM ™) is highly desirable.


Five (5) years of clinical experience that includes recent experience with care management, patient navigation, case management or discharge planning is strongly preferred.

Must exhibit strong interpersonal skills as well as a collaborative approach and style of communication in order to interact successfully on a daily basis with a wide and diverse population of both health care providers, patients and their families.

Familiarity with InterQual™ care management criteria is required.

Must demonstrate knowledge and skill necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

A basic proficiency in the use of Microsoft office software programs including email, Outlook calendar and basic keyboard skills are also required.