Case Management & Social Work Careers at Lifespan

Coordinated Care Manager - Case Management Job

Job Number: RIH14496

Job Title: Per Diem Days - Coordinated Care Manager - Case Management

Department: Case Management - 1012283

Facility: Rhode Island Hospital

Location: Providence, RI

Masters Degree preferable in Nursing (concentrations in health services administration, health education, business administration are acceptable). Consideration will be given to internal candidates committed to completing their Master’s program.

Center Case Management (CCM) ® board certification or Accredited Case Manager (ACM ™) is highly desirable.

Current licensure to practice as a Registered Nurse in the State of Rhode Island or in another state that participates in the Nurse Licensure Compact is required.


Five (5) years of relevant clinical experience that includes recent experience with care management, patient navigation, case management or discharge planning is strongly preferred.

Must exhibit strong interpersonal skills and a collaborative approach and style of communication in order to interact successfully on as daily basis with a wide and diverse population of both health care providers, patients and their families.

Familiarity with InterQual™ care management criteria is required.

Must demonstrate knowledge and skill necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

A basic proficiency in the use of Microsoft office software programs including email and outlook calendar and basic keyboard skills are also required.

The Coordinated Care Manager reports to the Manager of Coordinated Care Management or the Director of Care Management/Clinical Social Work. Provides coordinated care support to Physician leadership and Clinical Manager(s) of respective services. Participates in daily rounds and collaborates with the clinical healthcare team across the patient care continuum to include pre-admission and post hospital discharge. Provides oversight of the progress of a specific patient population. Collects data and facilitates clinical quality improvement (CQI) teams to enhance the quality and cost effectiveness of patient care and prevent readmissions.