Non-Clinical Careers at Lifespan

Director - Claims Management Job

Job Number: LRS13437

Job Title: Director, Claims Management

Department: Lifespan Risk Services - 5024971

Facility: Corporate Headquarters

Location: Providence, RI

Equivalent to a Bachelor’s degree, preferably in health care management, nursing or other clinical profession, with a valid claims adjuster’s license.


Five years’ experience related to professional liability and medical malpractice issues, including demonstrated leadership skills. Clinical background preferred. Familiarity with hospital or health care environment required. Knowledge of legal process or experience in establishment of case reserves preferred. Demonstrated experience in development and effective presentation of education programs desired. Management experience preferred.

Under the general supervision of the Lifespan Risk Services (LRS) President, this role specializes in investigating and assessing information related to complex claims against hospitals, health care clients and indemnified physicians, involving highly technical cases such as Professional Liability, General Liability, D&O, Pollution, Crime, Property and Privacy. Directs the management of claims, claims analysts, supervises legal counsel, and coordinates with various other insurers and excess insurance carriers. Assesses pertinent data, initiates involvement of appropriate legal and/or insurance services, evaluates their performance and provides support through claims process.