Non-Clinical Careers at Lifespan

Family Assistant - Adult Emergency Department Job

Job Number: RIH15567

Job Title: 36hrs/Nights/12 - Family Assistant - Adult Emergency Department

Department: Emergency Unit - 1012700

Facility: Rhode Island Hospital

Location: Providence, RI

High school graduate or General Equivalency Diploma.

Basic computer skills

High level of interpersonal skills to exhibit sensitivity and empathy towards patients and families.

Ability to handle stressful situations and multiple demands in an effective manner. EXPERIENCE: Requires two-week period of orientation. Prior experience in dealing with the public preferred.
Reports to and works under the supervision of the Assistant Clinical Manager. Nursing staff provides functional direction. Acts as a liaison for patients, families, visitors and emergency department staff. Performs a variety of duties to provide for general needs and comfort of patients, families and visitors who have questions or problems.