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ITSM Network Analyst Job
Job Number: LCS14729
Job Title: ITSM Network Analyst
Department: Planning & Architecture - 0014925
Facility: Corporate Headquarters
Location: Providence, RI
Equivalent to a Bachelor’s degree in Computer Science preferred. A combination of data communication related technical training and a minimum of three years’ network systems analysis work experience may substitute for a degree.
Three years of increasingly responsible experience in technical support of network/client server operating systems and network hardware required.
Experience must include extensive knowledge of Microsoft operating systems TCPIP and Ethernet protocols, Cisco switching principles, ad LAN/WAN topologies. Must possess excellent communication skills. Ability to speak Spanish a plus.
Under the general supervision of Network Services management, provides enterprise wide network direction and support to assure a high value, widely accessible, comprehensive, integrated information network that meets customer needs. Participates in or leads projects in support of all Lifespan Local Area Networks, Wide Area Networks, Wireless Networks and facility infrastructure as appropriate.