Nursing Careers at Lifespan

Lead Medical Assistant Job

Job Number: RIH14550

Job Title: Lead Medical Assistant

Department: Specialty Clinic - 1012421

Facility: Rhode Island Hospital

Location: Providence, RI

High School graduate or equivalent. Completion of accredited certified medical assistant training program required.

Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process.


Minimum of five years’ experience as a medical assistant in a physician office. Familiarity with medical office procedures and terminology highly preferred. Must demonstrate excellent written and oral communication skills and effective prioritization and organizational skills. Experience should demonstrate effective organizational, leadership and communications skills to effectively develop effective staff and provider schedules, ensure effective patient flow and function as resource to medical assistant staff.

The Lead Medical Assistants reports to the Ambulatory Clinical Manager and/or Practice Manager. Under the general supervision and in accordance with established policies and procedures, coordinates daily activities of Medical Assistants. Assists in the development of staff schedules and work assignments to provide for efficient practice operations. Ensures adherence to established standards of safety and quality by medical assistant staff. Provides guidance to support personnel in collaboration with the Ambulatory Clinical Manager and the Practice Manager and providers. May routinely perform the duties of Medical Assistant – Ambulatory.