Nursing Careers at Lifespan

Medical Assistant - Management Services Organization Job

Job Number: MSO18780

Job Title: Medical Assistant - MSO

Department: Pediatrics Lincoln - 8033542

Facility: Management Services Org

Location: Lincoln, RI

Under the direct supervision of the physician, coordinates the effective and efficient patient flow. Schedules appointments, ensures medical records are available and complete, receives patients, explains procedures. Prepares patients for examinations, procedures and other related medical matters according to established department protocols. Under direct supervision, assists physician in variety of patient care duties which, depending upon practice assignment, includes collecting and testing specimens, taking and recording vital signs, performing vision and audio screenings, performing EKGs and other similar tests. Updates computerized and manual records as appropriate.


Completion of accredited program in medical office practices and patient care instruction such as obtained through completion of a training program for Medical Assistant. Program must include coursework in diverse patient care activities, medical office procedures, personal computer operation (including word-processing and database management software); or the equivalent related experience.


At least one year prior related experience in effectively coordinating and managing patient flow through a clinic or physician office is required. Experience should demonstrate effective interpersonal skills, organization and analytical skills to effectively plan for patient appointments and ability to perform or assist in a variety of patient care activities.

Demonstrated knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. Dependent upon practice assignment, patients may be specifically limited to pediatrics or adult/geriatric patients.