Non-Clinical Careers at Lifespan

Patient Access Representative Job

Job Number: EPB14954

Job Title: Patient Access Representative

Department: Admitting - 1204650

Facility: Bradley Hospital

Location: East Providence, RI


High school diploma or the equivalent with some advanced training in social sciences.


EXPERIENCE:

One to three years related experience in a psychiatric hospital or mental health setting. Must have excellent phone/verbal/interpersonal communication skills. Must have good typing or data skills. Must be able to handle multiple functions at same time.


Responsible for processing all requests for services from outside agencies, families, and community professionals. Triages referrals to the Referral Response/Emergency Service Clinicians for potential inpatient admissions. Ensures that all patients are registered in the hospital information system. Responsible for obtaining and verifying all insurance information, and instructing families or referring clinician to obtain preauthorization for hospital services. Responsible for entering in hospital information system any and all updates of changes in address, phone numbers and insurances.