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Patient Access Representative Job
Job Number: EPB18619
Job Title: Patient Access Rep
Department: Admitting - 1204650
Facility: Bradley Hospital
Location: East Providence, RI
Responsible for processing all requests for services from outside agencies, families, and community professionals. Triages referrals to the Referral Response/Emergency Service Clinicians for potential inpatient admissions. Ensures that all patients are registered in the hospital information system. Responsible for obtaining and verifying all insurance information, and instructing families or referring clinician to obtain preauthorization for hospital services. Responsible for entering in hospital information system any and all updates of changes in address, phone numbers and insurances.
High school diploma or the equivalent with some advanced training in social sciences.
One to three years related experience in a psychiatric hospital or mental health setting. Must have excellent phone/verbal/interpersonal communication skills. Must have good typing or data skills. Must be able to handle multiple functions at same time.