Administrative & Clerical Careers at Lifespan

Patient Accounts Representative Job

Job Number: RIH16141

Job Title: Patient Accounts Rep

Department: Admitting - 1014650

Facility: Rhode Island Hospital

Location: Providence, RI

Preferred Epic ADT/Cadence and/or Billing experience.

Two year minimum experience in a hospital, physician setting or health insurance company.


Working conditions are generally good in a normal working environment.

Under the general supervision of the Supervisor, but according to established policies and procedures, interviews, pre-register/registers and admits patients. Financially clears accounts for Admission and other Ambulatory Departments by obtaining demographic, third-party insurance and related financial information, using LifeChart. Initiate, review and follow-up on patient accounts to ensure proper data collection for billing, reviews any existing account balances for previous hospital services, requests cash deposit by approximating charges for scheduled services or co-payments or co-insurance if applicable. Arranges payment agreement and contacts the Patient Financial Advocates when applicable and makes preliminary determination on welfare eligibility and /or RIH Financial Assistance program. Verify all demographic and insurance information and obtains and/or applies for the referrals and/or authorizations from the payers as required by Hospital policies.