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Patient Safety Specialist Job
Job Number: LCS15974
Job Title: Patient Safety Specialist
Department: Patient Safety - 0014730
Facility: Corporate Headquarters
Location: Providence, RI
Baccalaureate degree in nursing, health services administration, public health or related field required. Advanced degree in related field preferred. Certified RCA facilitator preferred. Strong verbal/written and presentation skills required. Six Sigma/Lean Green Belt or Black Belt certification desired, or completed within 18 months of accepting position.
Three years of relevant experience in patient safety programming, risk management, conducting FMEA’s and use of root cause analysis tools, facilitation of small and large groups/project teams, performance improvement systems and/or process improvement methods and standards. Project management experience, preferably in a large complex healthcare organization is desired. Knowledge of the SafetyNet adverse event reporting system and TJC patient safety standards is required.
Must have excellent customer service and communication skills, must remain organized in a fast paced environment. Must be an independent thinker and have critical thinking skills. Experience in a patient safety role preferred. Experience navigating an EMR is highly preferred as well as experience with Microsoft Word and Excel. Must be comfortable presenting to audiences, leading groups and facilitating problem solving discussions.
The Patient Safety Specialist reports to the Manager of Patient Safety. Under general supervision and within Lifespan established policies and procedures, manages coordination, collection and analysis of patient safety data for internal comparison and external reporting through the electronic event reporting system (e.g., SafetyNet). Provides support for the event reporting workflow to ensure appropriate, timely identification of events requiring root cause identification and analyses, and related improvement project timelines. Establishes and maintains processes to ensure timely event review to ensure relevant event data submission to the patient safety organization via the event reporting system. Monitors for and facilitates implementation of changes to ensure effective quality assessment/ performance improvement (QAPI) monitoring requirements of the hospital safety programs, The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), RI Department of Health and other regulatory agency requirements are met. Collaborates with Risk Management and supports tracking and reporting systems ensuring the effectiveness of corrective actions identified through root cause analysis and improvement opportunities.