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Patient Scheduler Job
Job Number: TMH18405
Job Title: Patient scheduler
Department: Administrative Support - 1103129
Facility: The Miriam Hospital
Location: Providence, RI
Reporting to the Business Manager of Surgical Services, and in accordance with established policies and procedures, performs a variety of scheduling duties, via telephone, email and/or fax to include appointment setting and verification of demographic data and other information. Also answers, screens and processes incoming centralized attendant, radio paging and telephone answering from a diversified customer base in a prompt, accurate and courteous manner.
High School Graduate or equivalent.
One to two years in a scheduling environment.
Excellent keyboarding skills essential.
Excellent verbal and written skills coupled with a pleasant manner.
Exceptional customer service skills and the ability to interact with all level of internal and external customers.
Ability to process a high volume in a fast-paced environment and the ability to process medical emergency situations rapidly and accurately.
Basic medical terminology preferred