Administrative & Clerical Careers at Lifespan

Schedule Secretary - Diagnostic Imaging Job

Job Number: RIH17860

Job Title: Diagnostic Imaging Scheduling Secretary

Department: DI Business Operations - 1013028

Facility: Rhode Island Hospital

Location: Providence, RI

High school level of knowledge, including familiarity with personal computers.


Three to six months related experience, demonstrating effective interpersonal and customer service skills, familiarity with computer systems to access and enter data and effective organizational skills. Experience with medical terminology and in a medical setting preferably in Diagnostic Imaging. Additional one to three months on-the-job experience to become familiar with department policies and procedures, scheduling processes, electronic records compilation and maintenance, etc.

The Scheduling Secretary Outpatient Imaging Services, reporting to the Manager Diagnostic Imaging Support Services, receives requests primarily through telephone contact for imaging services for outpatient population, utilizes an on-line scheduling system to determine availability and schedules appointments. Obtains information from variety of sources to complete on-line record. Prepares and updates electronic records required prior to patient appointment.