Information Technology Careers at Lifespan

Senior OpX Analyst Job

Job Number: LCS18890

Job Title: Senior OpX Analyst

Department: Patient Safety - 0014730

Facility: Corporate Headquarters

Location: Providence, RI

The OpX Senior Analyst and Process Improvement Consultant may report to the Vice President of Operational Excellence (OpX) or to a Director or Manager in Operational Excellence division, depending on assigned departmental duties/responsibilities. Under general supervision and within Lifespan established policies and procedures, provides measurement support, technical training and project coordination aimed at performance improvement within Lifespan and the various affiliates. Supports the performance improvement agenda of Lifespan health system partners through the facilitation of key objectives aimed at patient/family center care excellence and physician engagement.

Under general direction, the ideal candidate leads, facilitates, and supports cross-functional teams to improve and redesign operational processes critical to safe, high quality, efficient, patient and family-centered care by leveraging Lean, Six Sigma and Change Management methodologies. Working closely with organizational leadership, serves as the leading process management resource by assisting in the development of standards, tools and training and by acting as internal consultant for selecting, managing, evaluating, sustaining, and spreading the solutions and innovations resulting from improvement projects.

Bachelor’s Degree in Computer Science, Information Systems, or a related Healthcare Field (with associated technical experience) is required; Master’s degree is preferred. Six Sigma Green or Black Belt Certification is required for hire, Six Sigma Black Belt Certification required within 18 months of employment. Proficient skills in Microsoft Office, i.e., Word, Excel, Access, PowerPoint; Minitab, as well as other electronic health record and computer applications are required. Proficient skills in SQL database management and custom reporting tools. Advanced data display skills are required for analysis and graphing. Experience in group facilitation, project management, and providing training and instruction to users at all levels is required. Five (5) years of related experience is required.