Accounting & Finance Careers at Lifespan

Supervisor - Patient Financial Services Job

Job Number: LCS16463

Job Title: Supervisor PFS

Department: Customer Service - 0014662

Facility: Corporate Headquarters

Location: Providence, RI

Associate’s Degree with knowledge of medical business office practices, human resource management/training, proficient in medical systems and additional training or experience in healthcare billing/coding. Demonstrated knowledge of third party healthcare reimbursement regulations. Ability to think critically, have strong analytical skills with a proficiency in Microsoft Excel. Report writing experience strongly suggested. Hospital coding certification helpful.


Three to five years supervisory experience in patient accounting. Experience should demonstrate thorough knowledge of claims administration in similarly complex healthcare organization, as well as revenue cycle knowledge with effective communication, organizational, human resource and leadership skills. Must be familiar with ICD-9/10, CPT-4 coding, HCPCS, UB04 and HCFA 1505 claims administration.

Under general direction of the PFS Manager, the Supervisor of Patient Financial Services assists in the day-to-day activities of Patient Financial Services claims administration. Organizes, directs and controls follow up activities for Lifespan and affiliates for inpatient, outpatient and Hospital billed physician claims for all insurance payers. Assists in identifying opportunities and implementing change within department guidelines, federal and state regulatory requirements resulting in the improvement of the accounts receivable, cash flow and denial reduction.