Hospitality Services Rep

Summary:
Under the general supervision of the Director selects and modifies menus to conform to the adult and geriatric patient�s diet orders as prescribed by physician and the Lifespan Diet Manual. Provides meal assistance to all patients on a daily basis to include meal-by-meal selection assembly and service as well as retrieval. Accurately serves food and beverages to patients in accordance with the patient�s diet prescription.

 

Responsibilities:
Assists patients to make appropriate daily menu selections. Calculates modified diets/fluid restrictions calories etc. for meals only. Utilizes automated tablet to record and transfer meal selections to computer.
May telephone or visit new admissions to ascertain patient�s dietary preferences and to obtain new menus preferences as patient�s prescribed diet is changed throughout the day.
May screen medical records to determine patient level of nutritional risk and provide patient with copy of basic diet restrictions as needed.
Prepares assembles and delivers patient meal trays and snacks.
Collaboratively with nursing and the clinical dietician provides basic diet education as needed.
Verbally communicates patient concerns with the clinical dietitian i.e. education needs inadequate meal consumption etc.
Processes daily menu labels nourishment�s diet changes transfers discharges and new admissions using computer. Prepares daily meal census form. Maintains adequate supplies of menus forms and supplies to support function. Answers telephones and relays messages accurately. Assists with other clerical duties in Nutrition Office as needed.
Initiates and continuously updates patient diet kardex file to reflect transfers discharges and changes in diet using diet orders prescribed by physicians and in accordance with department policy and procedures. Appropriately transfers all required nutritional information to patient diet kardex.
Inventories and stocks the pantries on the nursing units with patient food.
Maintains quality assurance safety environmental and infection control in accordance with established Academic Medical Center and department policies procedures and objectives.
Performs other related duties as required. Performs all essential functions with respect for and in consideration of the age physical condition and cultural needs of patient staff or visitor.
 

Other information:
BASIC KNOWLEDGE:
High school diploma or equivalent.
Verbal and written communication skills to convey information that may be somewhat complex and/or to others who may have limited knowledge of the subject in question.
Able to utilize computers.
The ability to speak clearly and politely to patients associates and managers when conveying information using correct grammar when speaking and not using slang terms; and targeting the amount style and content of the information to the needs of the receiver.

EXPERIENCE:
One (1) year related experience preferred or successful completion of Hostess Training Program and Exams

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Acute healthcare Hospital environment.
Any potential hazard is minimized or nullified by adherence to established safety procedures and the use of protective clothing and equipment
Working conditions are generally good exposed to normal patient care environment when visiting patients and meeting with other healthcare personnel.
Sits stands and walks throughout the day.

 

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.

 

Location: The Miriam Hospital USA:RI:Providence

 

Work Type: Part Time

 

Shift: 2

 

Union: Non-Union


Work Schedule: 

Sun-Sat 4:00P - 8:00P