Medical Assistant

The Medical Assistant reports to the Director or designee. In accordance with established policies and procedures provides both clinical and office administrative support for the practice


Sets up patient appointments makes follow-up phone calls tracks and notifies patients of missed appointments.

Registers patients collects co-payments and processes appointment discharge according to established procedures. Prepares and sends financial statements to Patient Financial Services.

Ensures eligibility authorization and referral for services.

Maintains the practice database as well as patient records and all office correspondence.

Maintains inventory of medical and office supplies

Performs initial patient interaction recording vital signs height weight etc. documenting information in patient�s electronic medical record (EMR).

Sets up and cleans examination and procedure rooms and equipment

Maintains quality assurance safety environmental and infection control in accordance with established hospital department policies procedures and objectives. Maintains safe environment for patients visitors and staff. Participates in quality improvement processes and risk management activities.

Attends practice meetings.

Respects patient privacy and confidentiality. Completes mandatory annual training.

Performs other related duties as required.


Other information:

High school diploma or equivalent.

Completion of Certification Medical Assistant program required.

Ability to operate office equipment such as voice mail messaging systems and use word processing spreadsheet and other software applications to prepare reports invoices letters and medical records.

Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes human development stages and sensitivity to cultural diversity in each step of the care process.


Three years of out-patient physician medical office experience preferred.

Must demonstrate excellent oral and written communication skills and effective prioritization and organizational skills.


Healthcare environment such as acute care hospitals physician offices and ancillary healthcare enterprises.

Works with medical equipment and has direct patient contact.

Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing.


Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.


Location: Rhode Island Hospital USA:RI:Providence


Work Type: Per Diem


Shift: 1


Union: Non-Union