OpX Analyst

Summary:

The
OpX Analyst reports to a Director or Manager in the Operational Excellence division.
Under general supervision and within Lifespan established policies the OpX Analyst
analyzes evaluates manages reports and consults on various sources of quality
safety patient experience and other performance data throughout Lifespan.  Statistically supports the evidence-based development
and implementation of Lifespan�s improvement agenda for clinical excellence
service excellence operational excellence and patient safety.  Statistically supports the implementation of Lifespan�s
applied evidence-based performance improvement initiatives.

 

Responsibilities:

Provides
support and leadership for Lifespan�s Quality Priorities service and treatment
settings.



 



Designs and delivers methodologies and process improvement programs
aimed at decreasing variation and eliminating waste.  Manages assigned administrative aspects of
projects directly or through departmental secretary to include but not limited
to: scheduling rooms producing program announcements handouts and follow-up
communications; arranging for provision of audiovisual hardware and software;
overseeing registration of participants preparing program documentation as
needed. Provide assessment and program outcome measures. 
Ensures
the accuracy validity and timeliness of all work.



 



Develops
and improves performance measurement strategies methodologies and activities.  Performance measurement strategies
methodologies and activities may include but are not limited to research
proposals the identification of performance metrics the identification of
primary and secondary data sources and data management (i.e. developing and
appropriately manipulating electronic performance data repositories to support departmental
analytic activities).  Proactively
evaluates all performance data for statistical accuracy and validity and
searches for and identifies statistical threats to performance data accuracy
and validity.



 



Collaborates with directors
and managers under the OpX/quality functions department managers frontline
staff and outside organizations on obtaining accurate reliable and timely
data supporting performance improvement activities.



 



Identifies
collects and analyzes data specific to improvement projects.  Use collected data to define and measure
quality processes identify variation from accepted standards of practice and
define patterns and trends.  Facilitate
appropriate intervention and follow-up to include documentation and monitoring
of corrective action plans developed in answer to quality-compromised issues.  Align data collection to accurately measure process
steps (under investigation) for improving quality program initiatives.  Monitor quality improvement programs and act
as a resource on quality metrics and performance measurement for Lifespan.



 



Under
the guidance of a Director or a Manager in Operational Excellence functions as
leader and/or participant in targeted OpX initiatives.  Facilitates consults and engages physicians
and staff at all levels in the Lean Six Sigma and OpX processes.  Leads site or system-wide improvement teams
using various performance improvement methodologies (e.g. DMAIC methodologies
six sigma team leadership root cause analysis FMEA).  Responsible for collecting data and leading
team toward implementing successful improvement strategies. Coordinates and
supports the implementation of improvement tactics in alignment with
organizational priorities.



 



Performs
other related duties as needed.

 

Other information:

EDUCATION



 



Bachelor�s
Degree is required; Master�s degree in
Public Health Healthcare Administration Business or
a similar field is preferred.
Six Sigma Green Belt Certification required within 24 months of
employment.






EXPERIENCE:



 



Two
to five years of experience in an analytic role in a health care setting or demonstrated
experience in research statistical analyses quantitative and qualitative
assessment. Strong analytical systems-thinking project management and facilitation
skills aimed at performance improvement. 
High level of interpersonal and communications skills to effectively
consult with all levels of leadership management and non-management
employees.  Ability to work
collaboratively and independently in a fast-paced environment.  Knowledge of federal state and related health
care regulations.  Proficient skills in
Microsoft Office i.e. Word Excel Access PowerPoint; Minitab as well as
other electronic health record and computer applications are required.
Proficient skills in SQL database management and custom reporting tools.  Advanced data display skills are required for
analysis and graphing. Experience in group facilitation project management
and providing training and instruction to users at all levels is required.  Two (2) years of related experience is
required.

 

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.

 

Location: Corporate Headquarters USA:RI:Providence

 

Work Type: Full Time

 

Shift: 1

 

Union: Non-Union