OpX Analyst

The OpX Analyst reports to a Director or Manager in the Operational Excellence division. Under general supervision and within Lifespan established policies the OpX Analyst analyzes evaluates manages reports and consults on various sources of quality safety patient experience and other performance data throughout Lifespan. Statistically supports the evidence-based development and implementation of Lifespan�s improvement agenda for clinical excellence service excellence operational excellence and patient safety. Statistically supports the implementation of Lifespan�s applied evidence-based performance improvement initiatives.


Designs and delivers methodologies and process improvement programs aimed at decreasing variation and eliminating waste. Manages assigned administrative aspects of projects directly or through departmental secretary to include but not limited to: scheduling rooms producing program announcements handouts and follow-up communications; arranging for provision of audiovisual hardware and software; overseeing registration of participants preparing program documentation as needed. Provide assessment and program outcome measures. Ensures the accuracy validity and timeliness of all work.

Develops and improves performance measurement strategies methodologies and activities. Performance measurement strategies methodologies and activities may include but are not limited to research proposals the identification of performance metrics the identification of primary and secondary data sources and data management (i.e. developing and appropriately manipulating electronic performance data repositories to support departmental analytic activities). Proactively evaluates all performance data for statistical accuracy and validity and searches for and identifies statistical threats to performance data accuracy and validity.

Collaborates with directors and managers under the OpX/quality functions department managers frontline staff and outside organizations on obtaining accurate reliable and timely data supporting performance improvement activities.

Identifies collects and analyzes data specific to improvement projects. Use collected data to define and measure quality processes identify variation from accepted standards of practice and define patterns and trends. Facilitate appropriate intervention and follow-up to include documentation and monitoring of corrective action plans developed in answer to quality-compromised issues. Align data collection to accurately measure process steps (under investigation) for improving quality program initiatives. Monitor quality improvement programs and act as a resource on quality metrics and performance measurement for Lifespan.

Under the guidance of a Director or a Manager in Operational Excellence functions as leader and/or participant in targeted OpX initiatives. Facilitates consults and engages physicians and staff at all levels in the Lean Six Sigma and OpX processes. Leads site or system-wide improvement teams using various performance improvement methodologies (e.g. DMAIC methodologies six sigma team leadership root cause analysis FMEA). Responsible for collecting data and leading team toward implementing successful improvement strategies. Coordinates and supports the implementation of improvement tactics in alignment with organizational priorities.

Performs other related duties as needed.


Other information:

Bachelor�s Degree is required; Master�s degree in Public Health Healthcare Administration Business or a similar field is preferred. Six Sigma Green Belt Certification required within 18 months of employment.


Two to five years of experience in an analytic role in a health care setting or demonstrated experience in research statistical analyses quantitative and qualitative assessment. Strong analytical systems-thinking project management and facilitation skills aimed at performance improvement. High level of interpersonal and communications skills to effectively consult with all levels of leadership management and non-management employees. Ability to work collaboratively and independently in a fast-paced environment. Knowledge of federal state and related health care regulations. Proficient skills in Microsoft Office i.e. Word Excel Access PowerPoint; Minitab as well as other electronic health record and computer applications are required. Proficient skills in SQL database management and custom reporting tools. Advanced data display skills are required for analysis and graphing. Experience in group facilitation project management and providing training and instruction to users at all levels is required. Two (2) years of related experience is required.


Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.


Location: Corporate Headquarters USA:RI:Providence


Work Type: Full Time


Shift: 1


Union: Non-Union

Work Schedule: 8-4:30