Patient Safety Specialist

The Patient Safety Specialist reports to the Manager of Patient Safety. Under general supervision and within Lifespan established policies and procedures manages coordination collection and analysis of patient safety data for internal comparison and external reporting through the electronic event reporting system (e.g. SafetyNet). Provides support for the event reporting workflow to ensure appropriate timely identification of events requiring root cause identification and analyses and related improvement project timelines. Establishes and maintains processes to ensure timely event review to ensure relevant event data submission to the patient safety organization via the event reporting system. Monitors for and facilitates implementation of changes to ensure effective quality assessment/ performance improvement (QAPI) monitoring requirements of the hospital safety programs The Joint Commission (TJC) Centers for Medicare and Medicaid Services (CMS) RI Department of Health and other regulatory agency requirements are met. Collaborates with Risk Management and supports tracking and reporting systems ensuring the effectiveness of corrective actions identified through root cause analysis and improvement opportunities.


Provides general support for and monitors/maintains required participation in the electronic event reporting system for data reporting to ensure accuracy of event reporting data. Provides support to the data management process for patient safety measures i.e. vendor issues and event reporting deadlines monitoring data for accuracy and verification.

Coordinates and facilitates the work of employees assigned to project teams for specific task assignments including data completion medical root cause analysis coordination and improvement team activities in accordance with HIPAA regulations. Facilitates team activities such as team meeting(s) to communicate event definition changes data collections issues specification updates and interpretation event reporting changes or additions.

Assigns and confers with trained staff to lead root cause analysis (RCA) activities. Provides project management data gathering and analysis and decision-making support for department initiatives focused on clinical patient safety measures reporting and improvement. Identifies issues through failure analysis; leads or assists improvement teams in understanding issues and improvement opportunities. Provides tracking and oversight for all performance improvement plans and ensures implemented actions are effective by requesting and evaluating objective data in support of improved outcomes.

Leads and facilitates RCAs across the Lifespan system. Develops action plans in response to reported events and facilitates the execution and monitoring of action plans to address identified root causes. Collaborates with staff and physicians across the system to achieve desired outcomes in response to findings identified through the root cause analysis process.

Assists the Manager Patient Safety in planning activities to ensure dissemination of information for hospital-wide improvement efforts. Collaborates with the event reporting system�s system administrator Risk Management Department Nursing Departments Pharmacy Departments and other departments across the Lifespan system to ensure optimal workflow and accurate reporting of event data.

Reviews appropriate literature to maintain and enhance knowledge of federal state and voluntary regulatory standards that relate to quality improvement/patient safety and Joint Commission accreditation.

Prepares and/or assists Senior Patient Safety Specialist and Director of Patient Safety in preparation of patient safety reports to the Lifespan Board Quality Oversight Committee Lifespan Quality and Safety Council Lifespan system-wide quality committees affiliate Medical Staff Executive Committees and other affiliate and medical staff quality improvement and safety committees.

Identifies and presents best practices and other tactics needed to support patient safety. Presents educates frontline staff and other key stake holders on tactics and execution. Monitors and make suggestions to improve best practices and their integration into existing systems.

Notifies the Manager Patient Safety Specialist and Director of Patient Safety when issues arise and supports or facilitates corrective action as needed.

Demonstrates technical knowledge of the electronic event reporting system for the management and reporting patient safety events across all Lifespan affiliates.

Performs other duties as assigned.


Other information:

Baccalaureate degree in nursing health services administration public health or related field required.

Advanced degree in related field preferred.

Certified RCA facilitator preferred.

Strong verbal/written and presentation skills required. Six Sigma/Lean Green Belt or Black Belt certification desired or completed within 18 months of accepting position.


Three years of relevant experience in patient safety programming risk management conducting FMEA�s and use of root cause analysis tools facilitation of small and large groups/project teams performance improvement systems and/or process improvement methods and standards.

Project management experience preferably in a large complex healthcare organization is desired.

Knowledge of the SafetyNet adverse event reporting system and TJC patient safety standards is required.


Work is performed in a typical office setting requiring extensive periods of sitting with arms extended as well as walking and standing.


Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.


Location: Corporate Headquarters USA:RI:Providence


Work Type: Full Time


Shift: 1


Union: Non-Union

Work Schedule: Monday - Friday 8am-4:30pm