Pharm Bus Ops Automtn Spclst

Reports to Manager Pharmacy Business Operations Clinical Intelligence & Contracting Lifespan. Consults with Pharmacy Business Operations and Clinical Intelligence personnel as appropriate. In collaboration with Pharmacy Business Operations and Clinical Intelligence personnel is responsible for assisting in pharmacy business operations including but not limited to budget development and overview of patient drug charges. Personnel also responsible for automation and technology of Pharmacy Services particularly as it relates to automated dispensing and medication distribution technology. Develops and maintains effective working relationships with all hospital system users i.e. Pharmacy Nursing Medical Staff etc. Provides ongoing support and training to information system users. Ensures that the Pharmacy systems are provided in accordance with established policies and procedures and applicable laws rules and regulations. Monitors Pharmacy systems through continuous quality improvement activities to ensure that the customers' expectations are met or exceeded. Participates in the development and implementation of policies and procedures for the Pharmacy.


Provides recommendations related to and technical assistance in installation maintenance and enhancements of automated dispensing software and hardware. Continually reviews and analyzes automated dispensing software and hardware recommending and implementing upgrades and enhancements that will increase the efficiency and level of service by the Pharmacy.

Participates in the development of short and long-term goals of the Pharmacy in consideration of Lifespan�s mission its values and its key business objectives. Participates annually in the operating budget development process as it relates to medication dispensing equipment lease expense and taxes. Communicates the budget information to all necessary hospital personnel.

Participates in the integration of systems and technology with other departments to ensure customer-focused and coordinated delivery of Pharmacy services. Assists in the development implementation and evaluation of services and programs to consistently meet or exceed customers� needs through effective continuous quality improvement practices. Ensures all information system and technology processes meet or exceed patient care quality standards and are in compliance with various regulatory agencies.

Effectively and continually communicates with the staff management and customers to facilitate the flow of information. Provides timely and accurate communication both written and verbal as appropriate regarding systems changes and upgrades including goals and objectives of the Pharmacy as it relates to Pharmacy business operations and automated dispensing technology.

Maintains knowledge of and expertise in leading edge developments in Pharmacy systems and automation and related information systems and technologies by participation in ongoing independent study education-related professional activities and affiliations.

Monitors and manages automated dispensing software data archives and hardware including preventative maintenance of automated dispensing units. Maintains database for tracking equipment contract terms and lease expense.

Coordinates and monitors inventory management and preventive maintenance of automated dispensing units.

Coordinates with Purchasing Department and department/clinical managers as it relates to the initiation and renewal of automated dispensing contracts.

Participates in continuous quality improvement activities and total quality management initiatives. Participates or leads various committees task forces and performance improvement teams as assigned.

Working collaboratively with Business Operations and Clinical Intelligence Specialist personnel and Information Services to implement system enhancements and coordinate downtime of automated dispensing systems with pharmacy leadership and system users.

Coordinates access to designated Pharmacy systems and develops educational materials specific to Pharmacy systems and users. Coordinates educational sessions with all users to ensure proper use of the systems. Occasional travel between facilities or sites is required.


Other information:

Associates degree in Business or Computer Science preferred.

Successful completion (minimum grade = B) of a high school or college level course in algebra.

Must have and maintain current Rhode Island Pharmacy Technician unrestricted licensure as well as National Pharmacy Technician Certification (CPhT).

Previous hospital work experience preferred.


Minimum of five years progressively more responsible related experience preferably gained in a similarly diverse and operationally complex health care environment.

Knowledge and work experience with computerized pharmacy information and dispensing systems.

Effective verbal and writing skills.

Project management skills including facilitation prioritization and resource management.

Knowledge of computerized pharmacy information systems and personal computers including word processing web page design database (including Filemaker Pro) and spreadsheet design.


Extended periods of time spent standing and walking.

Requires the visual and manual dexterity to operate a computer.



Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.


Location: Rhode Island Hospital USA:RI:Providence


Work Type: Full Time


Shift: 4


Union: Non-Union