Pharmacy Techncn Speciali

Summary:

Under
the supervision of a Pharmacist and direction of the Pharmacy Technician Group Leader
the Pharmacy Technician Specialist rotates to all applicable work assignments
and work shifts of pharmacy services including pharmacy retail as business
need dictates and contingent upon individual demonstrated competency of
necessary skills and knowledge for the respective area.  Utilizes experience based knowledge to
perform more advanced technical functions in preparing formulating and
packaging medication and pharmaceutical supplies.  Assists the Pharmacy Technician Group leader
in assigned areas of the hospital or retail pharmacy to coordinate activities
of Pharmacy Technicians and support personnel in keeping with the scope of
services provided and with consideration to the age of the patients/customers
being served.  Interacts professionally as
needed with patients/customers physicians and their support personnel to obtain
accurate information including insurance information needed to process
customer/patient prescriptions and process accurate payment transactions.  Accesses inputs and retrieves necessary
information using multiple pharmacy system applications.  Assists pharmacy technician as workload or
need arises and performs other duties as assigned.



 



Lifespan employees are
expected to embrace Lifespan's mission of "Delivering health with care"
and successfully role model Lifespan's values of Compassion Accountability
Respect and Excellence as these guide our everyday actions with patients
customers and one another.

 

Responsibilities:

Exhibits a friendly pleasant and helpful nature
demonstrating a strong customer service orientation when interacting with
customers/patients physicians and support personnel. Responds to questions relative
to cost and availability of medication and pharmaceutical supplies.  Informs customers/patients physicians and
their support personnel of wait times and any issues regarding drug
availability including advising on the refill authorization process for expired
prescription orders. 



Protects and maintains customer/patient confidentiality
while collecting customer/patient personal information necessary for filling
prescriptions such as name address date of birth and insurance
information.  Enters pertinent
customer/patient data into appropriate pharmacy systems in order to ensure accurate
charging for services and processing of insurance billing/payment as well as
customer/patient co-pay information. 
Collects and processes payment for customer/patient transactions. 



Assists patients/customers in resolving identified
problems. Refers customers/patients questions concerning medications and drug
interactions to the attending Pharmacist.



Determines patient needs and as appropriate facilitates
referral to retail pharmacy and/or case management.   Promotes the various services provided
including delivery of prescriptions and/or medical equipment to discharged
patient�s bedside.   



Assumes responsibility for assigned areas of the pharmacy
including intravenous chemotherapy preparation controlled substance inventory
management medication purchasing operating room medication inventory
maintenance payroll processing hospital and pharmacy quality assurance
auditing as well as departmental and patient/customer medication charging.



Assists the Pharmacy Technician Group Leader in
coordination of the activities and workflow of Pharmacy Technicians and support
personnel.



Utilizes experience-based knowledge in order to
function more independently than a Pharmacy Technician in preparing
formulating and packaging medications including chemotherapy and controlled
substances and other pharmaceutical supplies under the immediate supervision of
a pharmacist.



Assumes responsibility for equipment set-up
calibration and operation of pharmacy equipment including the electronic drug
dispensing system (EDDS; i.e. Omnicell Pyxis) and formulations technology.



Coordinates quality assurance activities for assigned
areas of the hospital and/retail pharmacy as well as in all areas of the
hospital when assigned to Quality Assurance. Ensures medication supply areas
are neat and orderly and medications are stored under proper conditions for
light temperature and sanitation.



Participates in quality assessment and improvement
activities and medication safety initiatives of the pharmacy and the
hospital.  Utilizes approved process for
reporting actual prevented and near miss medication errors.



Provides resource assistance and guidance to Pharmacy
Technicians� and support personnel in performing their normal job duties.  Provides input into the evaluation of job
performance for Pharmacy Technician and support personnel.



Rotates
to all applicable work assignments and work shifts of Pharmacy Services
including pharmacy retail as business need dictates and contingent upon individual
demonstrated competency of necessary skills and knowledge for the respective
area.



Acknowledges
and demonstrates professionalism for self and others.



Assists
pharmacy technician as workload or need arises and performs other duties as
assigned including but not limited to automated dispensing cabinet medication
refill or maintenance pharmacy compounding (e.g. sterile non-sterile
topical oral and IV) medication inventory management and delivery etc. 

 

Other information:

EXPERIENCE & BASIC KNOWLEDGE:



High
school graduate or equivalent degree. Completion of one to two years of college
preferred.



Maintains
current unrestricted Rhode Island Pharmacy Technician licensure.



Maintains
and holds current National Pharmacy Technician Certification (CPhT) or has a
minimum of two years pharmacy technician work experience and achieves and
maintains certification within 7 months of hire.



Must
possess solid computer skills including Microsoft Office Suite as well as
email and calendar applications.  Must be
comfortable in using internet web applications and multiple pharmacy system applications.



Strong
customer service presence and verbal and written communication skills are
necessary to interact with customers/patients physicians and ancillary support
staff.



Work
is exact and requires the ability to pay attention to detail to avoid serious
error in medication dispensing and payment transactions. 



Must
be able to multi-task and reprioritize as needed while maintaining accuracy and
service standards.  

 

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.

 

Location: Rhode Island Hospital USA:RI:Providence

 

Work Type: Full Time

 

Shift: 4

 

Union: IBT