Residential Program Mgr

Administer direct and develop adult residential group home supervised apartment respite and supportive housing programs that deliver client driven services in an environment of care that ensures quality and excellence in client care and recovery.



Directly supervise; develop and evaluate the performance of the adult residential management/leadership team: senior residential team manager residential team managers registered nurses nutritional and behavioral consultants.

Initiate develop direct and oversee the quality of clinical services and the environment of care.

Oversee and direct program admission and discharge planning to include referral evaluation assessment at admission and discharge.

Initiate develop direct and monitor methods to ensure compliance with state licensure standards federal reimbursement regulations third party reimbursement regulations and national accreditation standards.

Develop manage and monitor adult residential programs budgets.

Direct and oversee the hiring management development and retention of adult residential services clinical care staff.

Develop and implement residential policies and procedures.

Oversee residential environment of care to include compliance with Joint Commission HUD and fire/life safety standards.

Develops writes and completes reports within designated time frames.

Reviews diagnoses evaluation recommendation and utilization of services as prepared by clinicians and/or residential managers and makes further recommendation as indicated.

Analyzes clients programs to evaluate client outcomes/progress to determine effectiveness in order to effectively supervise and assure quality of work produced within departmental expectation.

Conducts quality assurance activities to ensure availability of accurate information to determine effectiveness of program policies procedures and services.

Initiate and develop new programs of service to meet client needs.

Participate in developing programs� service and financial targets.

Ability to screen for substance abuse and provide assessment with indicated treatment planning counseling/education and referral.

Other duties as assigned or needed.


Other information:

Minimum of a Masters Degree in Psychology Social Work Nursing or related field with three year�s experience in management of adult service programs.


Candidates with supervisory experience in Human Service Program preferred.

Certification as a qualified mental health professional within 6 months of hire.

Training in CPR within 90 days from date of hire required.

Successful completion of physical exam required.

Must maintain a good driving record and the ability to use Center vehicles on an ongoing basis.


Knowledge and experience of relevant Joint Commission and HUD standards to ensure licensing requirements.

Sound knowledge of DSMIVR and treatment planning methods to address mental health and substance abuse problems.

Ability to work as part of multi-disciplinary team in order to cultivate and maintain good working relations with all management staff.

Effective management-level communication skills both written and oral: effectiveness evaluated and determined at discretion of supervisor.

Thorough knowledge of community resources social service networking and access to relevant social welfare programs and entitlements.

Thorough knowledge in mental health issues and in the behavioral manifestations of mental illness.

Ability to successfully complete all required training and certifications

Oral and written communication skills including speech grammar spelling and legibility are at sufficient level to ensure effective and appropriate communication.

Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals either manually or by use of a calculator.


Uses and accesses information in client�s health information record or about a client only as necessary to actual duties and then only in accordance with access levels assigned to this position by Gateway Healthcare Inc. from time-to-time and in accordance with Gateway Healthcare Inc. policies rules and procedures as adopted by Gateway Healthcare Inc. from time-to-time.

Comply with agency ethics and codes of conduct in all contacts with clients co-workers and the community

Observe all agency policies and procedures.


Must be able to appreciate the sensitive/private nature and legal status of information about individual clients obtained maintained or used by Gateway Healthcare Inc. and to not access use disclose or request such information about a client unless necessary to the performance of his/her job.


The physical demands described here are representative of those that must be met by an employee to successfully perform the main duties and responsibilities of this job. Other duties with different demands may also be assigned by the employee's supervisor. Gateway complies with the Americans with Disabilities Act and analogous state statutes. Therefore to the extent required by law Gateway will make reasonable accommodations to allow qualified individuals with disabilities to perform the essential functions duties and responsibilities of their positions. Employees and applicants should discuss requests for reasonable accommodations with Human Resources at any time.

While performing the duties of this job the employee is regularly required to use hands to finger handle or feel objects office equipment or controls and talk or hear. The employee frequently is required to walk sit reach with hands and arms and climb. The employee is occasionally required to stand; stoop kneel crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the abilities to adjust focus. The employee occasionally works in outside weather conditions.

The noise level in the work environment is usually moderate.


Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.


Location: Gateway Healthcare Inc. USA:RI:Pawtucket


Work Type: Full Time


Shift: 1


Union: Non-Union