Practice Mgr Primary Care Newport


for the day to day operational effectiveness service excellence and financial
success of a specific service within LPG. 
Reports to the Director of administrative services within the specific
practices and works in partnership with 
the designated physician leadership to ensure that patient care and
business activities of the practice are provided to the highest level of
professional standards.  The Practice
Manager is responsible for managing the administrative financial and operational
aspects of the practice. Works closely with the clinicians (physicians and
mid-level practitioners) to ensure they are receiving sufficient support to
achieve practice objectives.   Provides supervision
to non-clinical support staff.



closely with physician leadership of the department to ensure that the clinical
environment is one that fosters clinical excellence superb customer service
provider and team efficiency and strong economic performance. Works closely
with physician leadership to identify ways to improve clinical throughput
provide appropriate provider leverage and support and foster program growth.


closely with physician leadership to ensure that the mission of the
organization and the practice are well served.


with peer Practice Managers within Lifespan to both learn and share best


manages the operational dynamics that drive key ambulatory and quality
performance metrics.


effectiveness and accuracy of billing processes cash control management
including but not limited to copay collections. Responds in a timely manner
to requests from the billing company(s) third party payers and credentialing.


that the practice team is fully proficient and supported in the use of the core
technology and stays connected to broader organizational standards.


coordinates and maintains effective provider and staff schedules.


closely with the Lifespan clinical leadership team to ensure that clinical
staff who work in the practice have appropriate support for their professional
practice and development.


support staff engaged in activities related to practice-related
secretarial/clerical and medical assistant functions.  Manages the recruitment and selection of
support staff with input from Human Resources and practice director and
physicians.  Ensures staff is properly
oriented to practice responsibilities and customer service expectations;
communicates new and/or changed policies and procedures. 


work schedules and provides for appropriate coverage in event of planned and
unplanned absences.  Clearly articulates
performance expectations and serves as a role model for professionalism
customer service respectful team member interactions and effective
communication. Conducts performance evaluations of staff including
recommending corrective action to Human Resources department director and
clinical management up to and including termination.  Provides for continuing development of staff
as appropriate.


with the  director and/or physicians in
the development and /or modification of policies and procedures. Ensures staff
adheres to the policies.


 In collaboration with the administrative
director and physicians participates in the development of the operating
budgets and capital budgets. Makes recommendations for staff and equipment
deemed necessary to meet anticipated needs and/ or compliance with safety


effectiveness of practice operations; recommends changes for approval;
implements approved changes as appropriate.


the appropriateness and timeliness of all practice activities including but
not limited to scheduling billing activities including clinical documentation
and coding accurate insurance documentation referrals verifications and


leadership and support to ensure that providers can easily interact and
collaborate with referring providers regarding the care of patients.


and maintains tracking mechanisms to appropriately document requests
including but not limited to check requests billing requests etc.  Researches and resolves issues with timely


for the maintenance and repair of the division�s equipment; requests service as
appropriate and within level of authority. 
Maintains inventory of supplies and equipment; reorders as appropriate
to meet anticipated needs.  Distributes
inventories as appropriate; ensures proper storage of same.  Reconciles materials received against order
and invoice.


all activities meet or exceed customer expectations.  Develops maintains and enhances
relationships with others within and outside the practices including practice
staff patients and families vendors and others within Lifespan and outside of
Lifespan. Serves as an extraordinary role model for customer service.


director and/or physicians of actual or potential problems related to
regulatory compliance.  Implements
approved programs to ensure compliance.


and resolves variances in budgets. 
Prepares check requests and purchase orders for supplies subscriptions
memberships maintenance agreements and the like.


files including current licensures etc for providers and support staff.


in or leads various teams related to quality improvement and customer service
as necessary.


Participates in
practice-related meetings of relevant clinical departments.  Prepares materials for those meetings as


Other information:


Bachelor degree in management
business administration or health care administration or the equivalent.




At least three years related experience in the management or
administration of a physician practice or hospital outpatient department.
Ambulatory leadership experience in an academic medical center setting is



Supervisory responsibility for up to 10 FTEs.


Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.


Location: Lifespan Physician Group Inc. USA:RI:Providence


Work Type: Full Time


Shift: 1


Union: Non-Union