Administrative & Clerical Careers at Lifespan

Clerical Group Leader Job

Job Number: TMH14935

Job Title: Clerical Group Leader

Department: Health Information Services - 1104670

Facility: The Miriam Hospital

Location: Providence, RI

BASIC KNOWLEDGE: Associates degree or equivalent. Paralegal or legal secretarial experience helpful. Administrative support experience in a hospital Health Information Services Department, Risk Management Department, or Quality Assessment Department preferred. Registered Health Information Technician (RHIT) strongly preferred. Must have excellent customer service skills. Knowledge of medical terminology. Proficiency in Microsoft Office software.
Experience: Working knowledge of medical terminology. Working knowledge of HIPAA and state release of information regulations. Analytical and organizational skills to effectively review medical records for requested information and ability to identify sensitive information. Interpersonal skills necessary to effectively interact with others within and outside the hospital, such as: patients, physicians, attorneys, insurance company representatives, state/federal program representatives, to explain procedures and resolve problems as related to release of patient information, etc. Strong customer service skills, with the ability to multitask and to remain calm instressful situations.