Accounting & Finance Careers at Lifespan

Financial Counselor Job

Job Number: TMH18053

Job Title: Financial Counselor

Department: Admitting - 1104650

Facility: The Miriam Hospital

Location: Providence, RI

A level of knowledge generally obtained through completion of High School

Knowledge of medical terminology, third party insurance information, and standard computer applications required. Good verbal and written communication skills.

Computer skills that permit and facilitate the performance of work responsibilities.

Demonstrated knowledge and skills necessary to provide care patients with consideration of aging processes, human development stages and cultural patterns in each step of the care process.


Two years in a hospital environment with previous experience in third party payer verification and authorization process requirements, and an understanding of payer contracts. Training in HIPAA rules and regulations.

Under the general supervision of the Manager Patient Registration, the Financial Counselor functions as a liaison between the hospital and patients to facilitate the solution of patient financial issues concerning outpatient and inpatient pre-admission, pre-registration, pre-scheduled, scheduled, inpatient/observation, direct and emergent admissions.