Information Technology Careers at Lifespan

OpX Analyst - Ambulatory Process Excellence Job

Job Number: LCS18845

Job Title: OpX Analyst - Ambulatory Process Excellence

Department: Ambulatory Process Excellence - 0014734

Facility: Corporate Headquarters

Location: Providence, RI

The OpX Analyst reports to a Director or Manager in the Operational Excellence division. Under general supervision and within Lifespan established policies, the OpX Analyst analyzes, evaluates, manages, reports, and consults on various sources of quality, safety, patient experience and other performance data throughout Lifespan. Statistically supports the evidence-based development and implementation of Lifespan’s improvement agenda for clinical excellence, service excellence, operational excellence and patient safety. Statistically supports the implementation of Lifespan’s applied evidence-based performance improvement initiatives.


Bachelor’s Degree is required; Master’s degree in Public Health, Healthcare Administration, Business or a similar field is preferred. Six Sigma Green Belt Certification required within 18 months of employment.


Two to five years of experience in an analytic role in a health care setting or demonstrated experience in research, statistical analyses, quantitative and qualitative assessment. Strong analytical, systems-thinking, project management, and facilitation skills aimed at performance improvement. High level of interpersonal and communications skills to effectively consult with all levels of leadership, management, and non-management employees. Ability to work collaboratively and independently in a fast-paced environment. Knowledge of federal, state, and related health care regulations. Proficient skills in Microsoft Office, i.e., Word, Excel, Access, PowerPoint; Minitab, as well as other electronic health record and computer applications are required. Proficient skills in SQL database management and custom reporting tools. Advanced data display skills are required for analysis and graphing. Experience in group facilitation, project management, and providing training and instruction to users at all levels is required. Two (2) years of related experience is required.